Thursday, May 17, 2012
 
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“I need a 15 minute IT Support SLA”

Solution: A 15 minute remote assistance SLA is standard, with engineers dispatched to be on-site within one hour


“We need to expand our business, and I need to present a business continuity plan to the board?”

Solution: Network Fish can help you plan your next IT strategy and help with board level presentations


“How do I know if my backup is working?”

Solution: Live monitoring of your backup, server and remote off-site backup are included in your support agreement.

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“Some of our staff  need to work from home or in the field; can they access data, email, calendars and databases?”

Solution: Yes, call Network Fish to show you how.

 

“How do I know if my backup is working?”
Answer: Live monitoring of your backup is included in your maintenance contract.

 

“I want my staff to be able to pick up their work email on their Blackberrys"
Answer: Blackberry and iPhone email support is included in your maintenance contract

 

“I want an IT support contract with a 15 minute SLA"
Answer: Our IT support contracts come with a 15 minute SLA

 

“I want an IT support contract that does not lock me in for 12 months"
Answer: We are so confident of our service, we do not lock you in

Fish Networks Ltd t.a. Network Fish - New Bond House, 124 New Bond Street, London W1S 1DX, United Kingdom - +44 (0)845 521 2114