IT Support, Server Support, Network Support, providing specialist IT support and tech services for SMEs and Enterprises in London and the UK - Homepage

Monday, January 5, 2009

Network fish

“If you only consider one company for your computer maintenance support, consider Network Fish. You’ll be in good company”

Request a Quote page

“My staff spend too much of their time trying to fix computer, printer and network problems. How can you help?”
Solution: Yes, take out a Network Fish maintenance contract.

“I need to expand my business, but can my network cope?”
Solution: Call Network Fish for a free network evaluation.

“Some of my staff would like to work from home or in the field; can they access data, email, calendars and databases?”
Solution: Yes, call Network Fish to show you how.

Support Agreements

IT Support:
Take out an IT Support agreement with Network Fish London’s IT Support specialist and we provide, onsite engineer and remote help, support for Servers, Server Software, SQL Databases, PCs, PDAs, Windows Mobile Devices, Blackberry Devices, Microsoft OS & Office applications, Service and security patches, backup, server, network monitoring. We also provide a 9-5 helpdesk for staff to call or email to initiate engineer remote or to request onsite support.
Staff working from home and off-site workers are also covered.

IT Tech Support Requests:
Full reporting of IT Support issues are provided in a monthly report, detailing the request from the client, the engineer and the time. Using our ticket reporting system all requests from the client for IT Support from one of our Tech specialists is fully logged and receipted.

In emergencies we will have an engineer on site within one hour and most requests for remote IT Support help are actioned within ten minutes.

Charging:
Our charges are always open and transparent, you will find no hidden costs or clauses in our maintenance contracts; in fact we are so confident of our service you are free at any time in the first month, and thereafter with one quarters notice.
You pay one small monthly fee for complete IT Support piece of mind.

Please fill in the form below to receive a quote for your server and computer support from Network Fish London’s specialist network maintenance and IT support specialist.

Network Fish providing computer tech support for SMEs in London and the UK

Please contact me regarding the above.

“I am backing up every day, how can I tell if my backup is working?”
Solution: Regular checks of your backup are included in your maintenance contract.

“I want my staff to be able to pick up their work email on their Blackberrys
Solution: Contact Network Fish to show you how

Good advice does not have to end in a sale; you have nothing to lose by calling Network Fish for free, friendly, expert advice on any IT issue.