Our IT Support means you never have to worry about your day-to-day IT support, monitoring and IT support for your staff.

Take a look at your current support; if you’re not receiving proactive, 15 minute SLA IT support, call 020 7 403 4031 and see how we can ensure your staff are working efficiently and your business productive.

Get your instant price for IT support in London.

Over two hundred businesses and 6000 staff like yours rely on Network Fish every day for smooth running of their businesses in London.

Working together

Our partnerships are built on trust, reliability and our IT services and support professionalism. It is our job to enable your staff to do their job as productively as possible.

Skill Matching

We always assign the best IT engineer to your task. Someone who knows your systems and setup. We continually train and invest in our staff which has enabled us to have one of the lowest staff turnovers in our industry.

Accountability - Transparency

You have complete access to your online IT Services and Support Management Portal. You can see the status of all tasks and time to resolution.
Our engineers bonuses rely on customer satisfaction, if you’re happy, you can increase their bonus and if you’re not satisfied with the performance you can reduce.

Cost savings

• Over a decade of experience has enabled us to find the best IT solution for every type of business.
• We are a reseller partner for many of the main IT brands and all clients receive a share in our reseller discount, ensuring you get hardware and software 15% cheaper than buying direct.
• With ten years experience, we have developed best practices in business continuity – which is why we give you a Vodafone 3G backup internet connection for Free
• Best practices in backup – which is why we give you 15GB of Cloud Backup for Free
• And give you the latest On-site backup system for Free
• Best practice in email administration
• Best practice in security – Which is why we give you company-wide anti-virus for Free

Back Office

Our time spent monitoring all server, network, security and software upgrades, PCs, Firewalls and other devices are included in the contract. You are covered by a complete and comprehensive service.

Helpdesk

We can offer 24/7, or standard help-desk Support between 8am - 6pm

Equipment

Items in the equipment list are covered in the support contract. If an item is faulty we will arrange for the manufacturer replace the item which we will install. You are also covered if a PC or server needs to be formatted and reinstalled.

Mobile phones

We are a Blackberry Enterprise Server installation specialist
Or for the brave see our how-to feature on BES installation

Home workers

You home-office workers IT infrastructure is covered under your contract.
Their home connection to the office is also covered by the contract.
They receive the same on-site and remote service as an office worker.

Network

Connections between the remote/local PCs the network and servers are covered

New Staff

We set up new members of staff on your network. Training new staff on network best practice.

Software Renewals

We manage office and remote staff AV renewals and security service pack updates.

Auditing

We log all IT services and support requests and their resolutions, providing you with full monthly reports.

Monitoring

We identify problems before they become an issue.
We continuously monitor your network, checking your back-up logs, Firewall status, service packs, security updates, our pro-active support check on network usage and best practices.

Forget about IT. Remember this number 020 7 403 4031 and let us show you how IT support has evolved.

Here to support your staff, as well as your IT